Is SupportBee GDPR Compliant?
SupportBee privacy and compliance overview. Last scanned: 2 months ago.
SupportBee scored 76/100 (grade C), with 5 passing signal(s) and 2 area(s) needing attention. Top area to address: No CCPA/CPRA opt-out signals detected. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. This is an automated technical assessment, not a legal compliance certification.
76/100
Privacy and compliance score
Scanned May 14, 2026 in fetch mode.
CCPA / CPRA disclosures
0/8No CCPA/CPRA opt-out signals detected. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Security headers
2/103 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff.
Cookie consent banner
12/12No tracking detected: consent banner not required.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
AI training stance
5/5No AI training disclosure found.
Pre-consent tracking
23/23No third-party trackers detected before consent.
Privacy policy
10/10Privacy policy found, substantial, recently updated, and covers user rights.
DPA and sub-processor list
7/7DPA reference and sub-processor list both found.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
COPPA signal
5/5COPPA language detected in privacy policy.
How does SupportBee compare on privacy?
Top-ranked Customer Support tools:
See all 36 Customer Support tools ranked →Does SupportBee self-report SOC 2, HIPAA, or PCI compliance?
The following is based on SupportBee's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about SupportBee compliance
Is SupportBee GDPR compliant?
SupportBee received a privacy grade of C (76/100) in our automated scan. No CCPA/CPRA opt-out signals detected. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. 3 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff. For a complete GDPR assessment, consult a qualified privacy professional.
Does SupportBee offer a Data Processing Agreement (DPA)?
No DPA link was found in our directory for SupportBee. Check their legal or trust center page, or contact their sales team to request a DPA under GDPR Article 28.
Is SupportBee SOC 2 certified?
No SOC 2 certification was found in our directory for SupportBee. Check their trust center or security page for current status.
What are SupportBee's biggest privacy risks?
Based on our automated scan, the top areas of concern are: CCPA / CPRA disclosures, Security headers. No CCPA/CPRA opt-out signals detected. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. These findings are automated and may not capture all risks.
How does SupportBee handle CCPA?
No CCPA/CPRA opt-out signals detected. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.