Is SolarWinds Service Desk GDPR Compliant?
SolarWinds Service Desk privacy and compliance overview. Last scanned: 2 months ago.
SolarWinds Service Desk scored 55/100 (grade D), indicating significant privacy issues. Key issues found: Tracking requests detected but no consent banner found. This is an automated technical assessment, not a legal compliance certification.
55/100
Privacy and compliance score
Scanned May 14, 2026 in fetch mode.
Cookie consent banner
0/12Tracking requests detected but no consent banner found.
Pre-consent tracking
6/238 analytics requests detected before consent.
CCPA / CPRA disclosures
6/8CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Privacy policy
8/10Privacy policy found but may be incomplete or outdated.
DPA and sub-processor list
3/7Sub-processor list found, but no DPA reference detected.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
Security headers
10/10All four security headers present.
AI training stance
5/5AI training opt-out disclosure found in privacy policy.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
COPPA signal
5/5COPPA language detected in privacy policy.
How does SolarWinds Service Desk compare on privacy?
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The following is based on SolarWinds Service Desk's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about SolarWinds Service Desk compliance
Is SolarWinds Service Desk GDPR compliant?
SolarWinds Service Desk received a privacy grade of D (55/100) in our automated scan. Tracking requests detected but no consent banner found. For a complete GDPR assessment, consult a qualified privacy professional.
Does SolarWinds Service Desk offer a Data Processing Agreement (DPA)?
No DPA link was found in our directory for SolarWinds Service Desk. Check their legal or trust center page, or contact their sales team to request a DPA under GDPR Article 28.
Is SolarWinds Service Desk SOC 2 certified?
SolarWinds Service Desk holds a SOC 2 Type II certification.
What pre-consent tracking did we find on SolarWinds Service Desk?
8 analytics requests detected before consent. Pre-consent tracking means scripts or cookies run before users accept or decline the cookie banner, which may violate GDPR Article 5(1)(a). ComplianceCheckup detected this via an automated headless browser scan.
What are SolarWinds Service Desk's biggest privacy risks?
Based on our automated scan, the top areas of concern are: Pre-consent tracking, Cookie consent banner, CCPA / CPRA disclosures. 8 analytics requests detected before consent. These findings are automated and may not capture all risks.
How does SolarWinds Service Desk handle CCPA?
CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.