ComplianceCheckup

Is Microsoft Dynamics Service GDPR Compliant?

Microsoft Dynamics Service privacy and compliance overview. Last scanned: 2 months ago.

Microsoft Dynamics Service scored 76/100 (grade C), with 3 passing signal(s) and 4 area(s) needing attention. Top area to address: CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. This is an automated technical assessment, not a legal compliance certification.

C

76/100

Privacy and compliance score

Scanned May 16, 2026 in fetch mode.

Security headers

3/10

3 security headers missing: Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors).

CCPA / CPRA disclosures

6/8

CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.

Privacy policy

6/10

Privacy policy found but may be incomplete or outdated.

DPA and sub-processor list

4/7

DPA reference found, but no sub-processor list detected.

Cookie consent banner

12/12

No tracking detected: consent banner not required.

Accessibility (WCAG 2.x AA)

7/15

Accessibility scan unavailable in fetch mode.

COPPA signal

5/5

No COPPA language detected.

Pre-consent tracking

23/23

No third-party trackers detected before consent.

AI training stance

5/5

AI training opt-out disclosure found in privacy policy.

Hosting region disclosure

5/5

Data hosting region disclosed in privacy policy.

How does Microsoft Dynamics Service compare on privacy?

#8 of 36
in Customer Support
#163 of 904
across all tools
Top 19%
overall percentile
61/100
Customer Support average (this tool: 76/100)

Top-ranked Customer Support tools:

See all 36 Customer Support tools ranked →

Does Microsoft Dynamics Service self-report SOC 2, HIPAA, or PCI compliance?

The following is based on Microsoft Dynamics Service's public documentation. ComplianceCheckup has not independently audited these claims.

StandardStatus
SOC 2Type II certified
HIPAANot publicly documented for Microsoft Dynamics Service
PCI DSSNot publicly documented for Microsoft Dynamics Service
GDPRSee scan results above
CCPASee scan results above

Frequently asked questions about Microsoft Dynamics Service compliance

Is Microsoft Dynamics Service GDPR compliant?

Microsoft Dynamics Service received a privacy grade of C (76/100) in our automated scan. 3 security headers missing: Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). For a complete GDPR assessment, consult a qualified privacy professional.

Does Microsoft Dynamics Service offer a Data Processing Agreement (DPA)?

Yes. Microsoft Dynamics Service provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.

Is Microsoft Dynamics Service SOC 2 certified?

Microsoft Dynamics Service holds a SOC 2 Type II certification.

What are Microsoft Dynamics Service's biggest privacy risks?

Based on our automated scan, the top areas of concern are: CCPA / CPRA disclosures, Security headers, Privacy policy. CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. These findings are automated and may not capture all risks.

How does Microsoft Dynamics Service handle CCPA?

CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.

Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.