ComplianceCheckup

Is Jira Service Management GDPR Compliant?

Jira Service Management privacy and compliance overview. Last scanned: 2 months ago.

Jira Service Management scored 60/100 (grade D), indicating significant privacy issues. Key issues found: No privacy policy found: CCPA disclosures cannot be assessed. 4 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). This is an automated technical assessment, not a legal compliance certification.

D

60/100

Privacy and compliance score

Scanned May 14, 2026 in fetch mode.

CCPA / CPRA disclosures

0/8

No privacy policy found: CCPA disclosures cannot be assessed.

Security headers

0/10

4 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors).

Privacy policy

0/10

No privacy policy found.

DPA and sub-processor list

3/7

No DPA or sub-processor list found.

Cookie consent banner

12/12

No tracking detected: consent banner not required.

Accessibility (WCAG 2.x AA)

7/15

Accessibility scan unavailable in fetch mode.

AI training stance

5/5

No AI training disclosure found.

Hosting region disclosure

5/5

No data hosting region disclosure found.

COPPA signal

5/5

No COPPA language detected.

Pre-consent tracking

23/23

No third-party trackers detected before consent.

How does Jira Service Management compare on privacy?

#19 of 36
in Customer Support
#551 of 904
across all tools
Top 61%
overall percentile
61/100
Customer Support average (this tool: 60/100)

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Does Jira Service Management self-report SOC 2, HIPAA, or PCI compliance?

The following is based on Jira Service Management's public documentation. ComplianceCheckup has not independently audited these claims.

StandardStatus
SOC 2Type II certified
HIPAANot publicly documented for Jira Service Management
PCI DSSNot publicly documented for Jira Service Management
GDPRSee scan results above
CCPASee scan results above

Frequently asked questions about Jira Service Management compliance

Is Jira Service Management GDPR compliant?

Jira Service Management received a privacy grade of D (60/100) in our automated scan. No privacy policy found: CCPA disclosures cannot be assessed. 4 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). For a complete GDPR assessment, consult a qualified privacy professional.

Does Jira Service Management offer a Data Processing Agreement (DPA)?

Yes. Jira Service Management provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.

Is Jira Service Management SOC 2 certified?

Jira Service Management holds a SOC 2 Type II certification.

What are Jira Service Management's biggest privacy risks?

Based on our automated scan, the top areas of concern are: CCPA / CPRA disclosures, Security headers, Privacy policy. No privacy policy found: CCPA disclosures cannot be assessed. These findings are automated and may not capture all risks.

How does Jira Service Management handle CCPA?

No privacy policy found: CCPA disclosures cannot be assessed. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.

Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.