Is Hiver GDPR Compliant?
Hiver privacy and compliance overview. Last scanned: 1 months ago.
Hiver scored 52/100 (grade D), indicating significant privacy issues. Key issues found: 14 tracking requests detected before consent. Tracking requests detected but no consent banner found. This is an automated technical assessment, not a legal compliance certification.
52/100
Privacy and compliance score
Scanned May 27, 2026 in fetch mode.
Pre-consent tracking
0/2314 tracking requests detected before consent.
Cookie consent banner
0/12Tracking requests detected but no consent banner found.
CCPA / CPRA disclosures
3/8CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
COPPA signal
5/5No COPPA language detected.
Security headers
10/10All four security headers present.
Privacy policy
10/10Privacy policy found, substantial, recently updated, and covers user rights.
DPA and sub-processor list
7/7DPA reference and sub-processor list both found.
AI training stance
5/5AI training opt-out disclosure found in privacy policy.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
How does Hiver compare on privacy?
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See all 36 Customer Support tools ranked →Does Hiver self-report SOC 2, HIPAA, or PCI compliance?
The following is based on Hiver's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about Hiver compliance
Is Hiver GDPR compliant?
Hiver received a privacy grade of D (52/100) in our automated scan. 14 tracking requests detected before consent. Tracking requests detected but no consent banner found. For a complete GDPR assessment, consult a qualified privacy professional.
Does Hiver offer a Data Processing Agreement (DPA)?
No DPA link was found in our directory for Hiver. Check their legal or trust center page, or contact their sales team to request a DPA under GDPR Article 28.
Is Hiver SOC 2 certified?
Hiver holds a SOC 2 Type II certification.
What pre-consent tracking did we find on Hiver?
14 tracking requests detected before consent. Pre-consent tracking means scripts or cookies run before users accept or decline the cookie banner, which may violate GDPR Article 5(1)(a). ComplianceCheckup detected this via an automated headless browser scan.
What are Hiver's biggest privacy risks?
Based on our automated scan, the top areas of concern are: Pre-consent tracking, Cookie consent banner, CCPA / CPRA disclosures. 14 tracking requests detected before consent. These findings are automated and may not capture all risks.
How does Hiver handle CCPA?
CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.