Is Oracle CX GDPR Compliant?
Oracle CX privacy and compliance overview. Last scanned: 2 months ago.
Oracle CX scored 50/100 (grade D), indicating significant privacy issues. Key issues found: 6 tracking requests detected before consent. Tracking requests detected but no consent banner found. This is an automated technical assessment, not a legal compliance certification.
50/100
Privacy and compliance score
Scanned May 14, 2026 in fetch mode.
Pre-consent tracking
0/236 tracking requests detected before consent.
Cookie consent banner
0/12Tracking requests detected but no consent banner found.
CCPA / CPRA disclosures
6/8CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Security headers
8/101 security header missing: X-Content-Type-Options: nosniff.
DPA and sub-processor list
4/7DPA reference found, but no sub-processor list detected.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
AI training stance
5/5No AI training disclosure found.
COPPA signal
5/5No COPPA language detected.
Privacy policy
10/10Privacy policy found, substantial, recently updated, and covers user rights.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
How does Oracle CX compare on privacy?
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The following is based on Oracle CX's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about Oracle CX compliance
Is Oracle CX GDPR compliant?
Oracle CX received a privacy grade of D (50/100) in our automated scan. 6 tracking requests detected before consent. Tracking requests detected but no consent banner found. For a complete GDPR assessment, consult a qualified privacy professional.
Does Oracle CX offer a Data Processing Agreement (DPA)?
Yes. Oracle CX provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.
Is Oracle CX SOC 2 certified?
Oracle CX holds a SOC 2 Type II certification.
What pre-consent tracking did we find on Oracle CX?
6 tracking requests detected before consent. Pre-consent tracking means scripts or cookies run before users accept or decline the cookie banner, which may violate GDPR Article 5(1)(a). ComplianceCheckup detected this via an automated headless browser scan.
What are Oracle CX's biggest privacy risks?
Based on our automated scan, the top areas of concern are: Pre-consent tracking, Cookie consent banner, CCPA / CPRA disclosures. 6 tracking requests detected before consent. These findings are automated and may not capture all risks.
How does Oracle CX handle CCPA?
CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.