Is Microsoft Dynamics 365 GDPR Compliant?
Microsoft Dynamics 365 privacy and compliance overview. Last scanned: 2 months ago.
Microsoft Dynamics 365 scored 76/100 (grade C), with 3 passing signal(s) and 4 area(s) needing attention. Top area to address: CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. This is an automated technical assessment, not a legal compliance certification.
76/100
Privacy and compliance score
Scanned May 14, 2026 in fetch mode.
Security headers
3/103 security headers missing: Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors).
CCPA / CPRA disclosures
6/8CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Privacy policy
6/10Privacy policy found but may be incomplete or outdated.
DPA and sub-processor list
4/7DPA reference found, but no sub-processor list detected.
Cookie consent banner
12/12No tracking detected: consent banner not required.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
COPPA signal
5/5No COPPA language detected.
Pre-consent tracking
23/23No third-party trackers detected before consent.
AI training stance
5/5AI training opt-out disclosure found in privacy policy.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
How does Microsoft Dynamics 365 compare on privacy?
Top-ranked CRM tools:
See all 43 CRM tools ranked →Does Microsoft Dynamics 365 self-report SOC 2, HIPAA, or PCI compliance?
The following is based on Microsoft Dynamics 365's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about Microsoft Dynamics 365 compliance
Is Microsoft Dynamics 365 GDPR compliant?
Microsoft Dynamics 365 received a privacy grade of C (76/100) in our automated scan. 3 security headers missing: Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). For a complete GDPR assessment, consult a qualified privacy professional.
Does Microsoft Dynamics 365 offer a Data Processing Agreement (DPA)?
Yes. Microsoft Dynamics 365 provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.
Is Microsoft Dynamics 365 SOC 2 certified?
Microsoft Dynamics 365 holds a SOC 2 Type II certification.
Does Microsoft Dynamics 365 have a HIPAA Business Associate Agreement?
Yes. Microsoft Dynamics 365 publicly offers a HIPAA BAA. Check their legal or trust center page for the current BAA template.
What are Microsoft Dynamics 365's biggest privacy risks?
Based on our automated scan, the top areas of concern are: CCPA / CPRA disclosures, Security headers, Privacy policy. CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. These findings are automated and may not capture all risks.
How does Microsoft Dynamics 365 handle CCPA?
CCPA/CPRA partial: "Do Not Sell or Share" link detected, CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.