Is Heap GDPR Compliant?
Heap privacy and compliance overview. Last scanned: 1 months ago.
Heap scored 53/100 (grade D), indicating significant privacy issues. Key issues found: Tracking requests detected but no consent banner found. This is an automated technical assessment, not a legal compliance certification.
53/100
Privacy and compliance score
Scanned May 27, 2026 in fetch mode.
Cookie consent banner
0/12Tracking requests detected but no consent banner found.
Pre-consent tracking
12/23Limited analytics detected before consent.
CCPA / CPRA disclosures
3/8CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Security headers
7/101 security header missing: Content-Security-Policy.
Privacy policy
6/10Privacy policy found but may be incomplete or outdated.
DPA and sub-processor list
3/7No DPA or sub-processor list found.
Accessibility (WCAG 2.x AA)
7/15Accessibility scan unavailable in fetch mode.
COPPA signal
5/5No COPPA language detected.
AI training stance
5/5AI training opt-out disclosure found in privacy policy.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
How does Heap compare on privacy?
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See all 54 Analytics tools ranked →Does Heap self-report SOC 2, HIPAA, or PCI compliance?
The following is based on Heap's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about Heap compliance
Is Heap GDPR compliant?
Heap received a privacy grade of D (53/100) in our automated scan. Tracking requests detected but no consent banner found. For a complete GDPR assessment, consult a qualified privacy professional.
Does Heap offer a Data Processing Agreement (DPA)?
Yes. Heap provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.
Is Heap SOC 2 certified?
Heap holds a SOC 2 Type II certification.
What pre-consent tracking did we find on Heap?
Limited analytics detected before consent. Pre-consent tracking means scripts or cookies run before users accept or decline the cookie banner, which may violate GDPR Article 5(1)(a). ComplianceCheckup detected this via an automated headless browser scan.
What are Heap's biggest privacy risks?
Based on our automated scan, the top areas of concern are: Pre-consent tracking, Cookie consent banner, CCPA / CPRA disclosures. Limited analytics detected before consent. These findings are automated and may not capture all risks.
How does Heap handle CCPA?
CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.