Is Commercetools GDPR Compliant?
Commercetools privacy and compliance overview. Last scanned: 2 months ago.
Commercetools scored 50/100 (grade D), indicating significant privacy issues. Key issues found: 15 tracking requests detected before consent. 4 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). This is an automated technical assessment, not a legal compliance certification.
50/100
Privacy and compliance score
Scanned May 18, 2026 in browser mode.
Pre-consent tracking
0/2315 tracking requests detected before consent.
Security headers
0/104 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors).
Cookie consent banner
8/12Consent banner detected (OneTrust) with partial reject effectiveness.
CCPA / CPRA disclosures
3/8CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance.
Accessibility (WCAG 2.x AA)
11/152 accessibility violations detected (0 critical, 2 serious, 0 moderate).
DPA and sub-processor list
3/7Sub-processor list found, but no DPA reference detected.
Privacy policy
10/10Privacy policy found, substantial, recently updated, and covers user rights.
AI training stance
5/5AI training opt-out disclosure found in privacy policy.
Hosting region disclosure
5/5Data hosting region disclosed in privacy policy.
COPPA signal
5/5COPPA language detected in privacy policy.
How does Commercetools compare on privacy?
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The following is based on Commercetools's public documentation. ComplianceCheckup has not independently audited these claims.
Frequently asked questions about Commercetools compliance
Is Commercetools GDPR compliant?
Commercetools received a privacy grade of D (50/100) in our automated scan. 15 tracking requests detected before consent. 4 security headers missing: Strict-Transport-Security (max-age >= 31536000), Content-Security-Policy, X-Content-Type-Options: nosniff, X-Frame-Options (or CSP frame-ancestors). For a complete GDPR assessment, consult a qualified privacy professional.
Does Commercetools offer a Data Processing Agreement (DPA)?
Yes. Commercetools provides a DPA linked in the Legal documents section above. Review it carefully and sign before transferring personal data.
Is Commercetools SOC 2 certified?
Commercetools holds a SOC 2 Type II certification.
What pre-consent tracking did we find on Commercetools?
15 tracking requests detected before consent. Pre-consent tracking means scripts or cookies run before users accept or decline the cookie banner, which may violate GDPR Article 5(1)(a). ComplianceCheckup detected this via an automated headless browser scan.
What are Commercetools's biggest privacy risks?
Based on our automated scan, the top areas of concern are: Pre-consent tracking, Cookie consent banner, CCPA / CPRA disclosures. 15 tracking requests detected before consent. These findings are automated and may not capture all risks.
How does Commercetools handle CCPA?
CCPA/CPRA partial: CCPA/CPRA language in privacy policy. CCPA/CPRA compliance requires more than disclosures. This score reflects observable signals only, not legal compliance. CCPA requires businesses handling California residents' data to disclose data practices, honor opt-out requests, and support the Global Privacy Control (GPC) signal. Our scan checks for GPC support and CCPA-relevant cookie disclosures.
Not legal advice. The scan grade is an automated technical assessment and does not constitute legal or compliance advice. Self-reported claims have not been independently verified. Results may contain false positives or miss issues that cannot be detected programmatically. Consult a qualified attorney or compliance professional for your specific situation.